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Carter Burden Network Careers

Join Our Team!

Thank you for your interest in the Carter Burden Network. Our mission is to promote the well-being of seniors 60 and older through a continuum of services, advocacy, arts and culture and volunteer programs, all oriented to individual, family and community needs. 

We are dedicated to supporting the efforts of older people to live safely and with dignity and seek outstanding and diverse candidates with ambition, compassion and a dedication to our mission. 

The Carter Burden Network offers competitive benefits to full-time salaried employees.

We encourage you to review our available job descriptions and apply to our open positions. We look forward to hearing from you!

Available job/internship openings will be posted below:

 

Development Administrative Assistant

CBN is looking for a bright, energetic Administrative Assistant to join the Development team which includes marketing/PR/ communications/special events, board relations and fundraising.  This opportunity is great for someone who is interested in learning the ins and outs of the nonprofit sector while building diverse skills and adding valuable work experience that can lead to professional development.

  • Report to Communications and Development Associate and provide administrative support for the Development team which includes the Director of Development, a Grants and Foundations Officer and the Communications and Development Associate.
  • Assist with daily office tasks including data/gift entry and donor management, preparing and mailing thank you letters to donors, proofreading, preparing meeting documents, etc.
  • Donor Communications - process all donations and monthly gifts, generate and send thank you/tax acknowledgement letters
  • Assist with planning and executing special events and projects, maintain RSVP lists, budget recap of expenses for events and liaise with Finance to ensure systematic recording & reconciliation
  • Attend special events and volunteer events at CBN’s multi-site locations and take photos as needed for newsletter and social media postings
  • Fundraising Appeals - assist with planning and executing end-of-year appeals such as Giving Tuesday (November) and the Annual Appeal (November/December) both online and print campaigns.
  • CBM website maintenance - upload monthly calendars and other program events, update and maintain the news & events section, post invitations, etc.
  • Provide Marketing/Social Media support for CBN agency-wide programs/events
  • Assist with producing our monthly newsletter
  • Update marketing collateral/PDFs with Adobe Acrobat
  • CBN brand ambassador
  • File documents on internal public drive (i.e. press clips & releases, event copy & graphics)
  • Participate in calls with outside consultants: PR Agency, Annual gala event producer, graphic designer, etc.
  • Assemble media kits
  • Events Management- assist with space rental inquiries for our Gallery in Chelsea, participate in site inspections, and flexible for scheduling according to events (evenings and occasional weekends)

Qualifications:

  • Associate’s or Bachelor’s level (degree-holding or currently enrolled)
  • Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint)
  • Familiarity with donor/customer data base management software
  • Familiarity with updating website platforms
  • Excellent communication, organizational, and time-management skills
  • Detail-oriented (have an eagle eye for typos)
  • Interest in working in the nonprofit sector or aging services a plus
  • Must be a team player, be flexible and take initiative
  • Work on-site at Development Office located in East Harlem (312 East 109th St (1st/2nd)

Desired Qualifications:

  • Experience utilizing DonorPerfect donor/customer data base management software
  • Extensive experience navigating and updating SquareSpace website platform
  • Familiarity with Adobe Acrobat a plus

 

Assistant Director- Leonard Covello Senior Program

Responsibilities include but are not limited to:

  • Complete documentation for monthly food cost report.
  • Provide ongoing review of all kitchen documentation to ensure that we are in compliance and up to date.
  • Responsible for reviewing and approving all vendor, consultant and work orders.
  • Complete the entry for daily income numbers for breakfast and lunch and provide final results for the DFTA monthly voucher.
  • Ordering of office supplies through main office.
  • Assist as needed with agency statistics re audits and required DFTA paperwork.
  • Petty Cash Officer
  • Provide supervision of all senior center staff in conjunction with the Program Director. Assume responsibilities of program director in his/her absence.
  • Assist with any member or staff related crisis and conflict.
  • Participate in staff meetings and assist with any required paperwork documentation that needs to be submitted from Lehman (satellite).

Requirements

  • B.A. in Social Work or related field required

35 hours per week - reports directly to program director                                                                  

15 vacation days 10 sick days 4 personal days                

 

Receptionist – Leonard Covello Senior Program

The receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

The receptionist is the first point of contact for clients of the Leonard Covello Senior Program and it is therefore important that this person possess excellent welcoming skills.

35 hours/week Monday – Friday. Hours 8 am- 4 pm

Responsibilities

As the agency expands, the position may have greater responsibilities

  • Receive, direct and relay calls to appropriate parties
  •  Handle caller inquiries
  •  Greet, assist and/or direct students, visitors and clients
  •  Respond to public inquiries
  • Maintain daily and monthly Information & Referral Statistics
  • Scan participants into the center
  • Update activity board every day
  • Assist with creating the monthly activity calendar
  • Ensure that printed information is adequately stocked and up-to-date
  • Perform other related duties as required.

Requirements

  • Bilingual English/Spanish Preferred
  • Excellent interpersonal skills
  • Office administration experience
  • Computer skills including ability to create spreadsheet and use a word processing program
  • Effective verbal and listening communication skills
  • Patience with members
  • Possess cultural awareness and sensitivity

 

Receptionist - Carter Burden Network Headquarters

The receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

The receptionist is the first point of contact for clients of the Carter Burden Network and it is therefore important that this person possess excellent welcoming skills.

35 hours/week Monday – Friday

Responsibilities

As the agency expands, the position may have greater responsibilities

  • Receive, direct and relay calls to appropriate parties
  •  Handle caller inquiries
  •  Greet, assist and/or direct students, visitors and clients
  •  Respond to public inquiries
  • Maintain daily and monthly Information & Referral Statistics
  • Use postage machine as required and bring mail to mailbox once or twice daily
  •  Open office at 9:00 am each day and lock office door at 5:00 pm each evening
  • Follow schedule provided by Social Service Department for intake rotation for new clients
  • Maintain schedule for once monthly Legal Clinic and direct clients to lawyer
  • Ensure that printed information is adequately stocked and up-to-date
  • Perform other related duties as required.

Requirements

  • Bilingual English/Spanish Preferred
  • Excellent interpersonal skills
  • Office administration experience
  • Computer skills including ability to create spreadsheet and use a word processing program
  • Effective verbal and listening communication skills
  • Patience with clients
  • Possess cultural awareness and sensitivity

 

Case Manager, Case Management Unit

Working as part of a team, Case Manager will assess the needs of older persons, provide information on appropriate services and programs, make referrals for services as needed, assist with the collection of documents and complete necessary paper work for benefits, provide linkages with other service providers and assist with bill paying and health insurance reimbursements.  Under supervision of Director Case Management – Carter Burden Center additional responsibilities will include:

  • Initiate and maintain contact with representatives of the community and government agencies on behalf of clients
  • Participate in case conferences as an advocate for the client as needed.
  • Maintain statistical, narrative, and financial records including written records of contact with clients according to Consortium and DFTA standards.
  • Ensure each client has up to date emergency contact information and that there is an emergency protocol developed for each client.
  • Become knowledgeable about community resources; make all staff aware of any new resources.
  • Participate in bi-weekly staff meetings, in-service trainings and conferences.  Attend the required number of funder sponsored trainings as outlined in DFTA standards.
  • On a rotating basis provide on-call coverage Case Management Unit- Carter Burden Center.
  • Participate in the Consortium and Agency special events.
  • Provide office and/or intake back-up as needed
  • Provide other tasks and assignments as indicated depending on the        needs of the individual clients, the program and the Consortium.
  • Refer clients to escort who request accompaniment to appointments.
  • In cases of emergency, when a client is missing, take all reasonable steps to insure that the client is safe.
  • When necessary, refer to and ensure APS follows up on cases where clients’ competency is questionable. 
  • Secure foundation funding allowing clients to remain in their own homes as long as possible which includes clients whose rent and monthly expenses exceed their income.
  • Provide emergency shopping assistance in the event a client runs out of food or other necessities and is not scheduled for home care.
  • In the event of emergencies, case managers ensure that all their “red-coded” clients have someone who will check in on them.  Case managers will make sure these clients are listed on the Consortium’s emergency list so that they can be called and/or visited by Consortium staff during an emergency.
  • Meet with supervisor once weekly for formal supervision and at other times as indicated or requested.
  • Exhibit awareness of agency and community resources and effectively utilize both in the course of working with clients
  • Accept other assignments, as appropriate, to meet the needs of the program and individual clients.
  • Exhibit ability to work well within the agency and engage appropriately with co-workers and administrative staff.
  • Ability to incorporate Mission Statement philosophy in work with clients.
  • Keep up-to-date on current trends in gerontology.

Qualifications

  • BA with relevant experience accepted.  Bilingual Spanish/English required.

Affirmative Action/Equal Employment Opportunity Policy Statement
It is the policy of the Carter Burden Center for the Aging – DBA Carter Burden Network (CBN) to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

CBN is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of CBN to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed. Further, it is the policy of CBN to provide reasonable accommodation for religious observers.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

CBN’s designated person for issues concerning Equal Employment Opportunity is:
Loy Mulyagonja, CFO
Carter Burden Network
415 East 73rd St.
NY, NY 10021
212-879-7400 x304
mulyagonjal@carterburdennetwork.org